Thank you for using the Just Baby Monitors’ on line shop. Please use this section for information about the terms and conditions that govern your use of the site.
If you would like further information for any of our products or you have any questions, please send a request to info@justbabymonitors.co.uk this does not commit you to buying!!
Just Baby Monitors is a division and trading name of Just First Rate Ltd. Registered in England & Wales, no 7152618. Registered office (see below)
Just First Rate Ltd is a Website Incubator enabling us to benefit from the IT, Legal and Administration functions of a larger business whilst keeping our costs low and giving you great value for money.
You can email us at:
info@justbabymonitors.co.uk
You can write to us at:
Just First Rate (Just Baby Monitors Division)
Level 2, The Watermark,
Ivybridge,
PL21 0SZ
You can call us at:
+44 (0)844 3583573 (calls may be recorded for training purposes)
You can find us online:
Just Baby Monitors Division website is:
http://www.justbabymonitors.co.uk/
Just First Rate Ltd’s website is:
http://www.justfirstrate.com/
All prices are displayed in pounds sterling only (GBP). Your credit card company will charge you in your country’s currency at that day’s exchange rate.
PAYMENT
Orders can be placed online only, full payment is required on placing an order by Credit/Debit Card.
DESPATCH
Baby Monitors – Within 2 working days (usually sooner).
Urgent orders are possible, please contact us with your request prior to ordering info@justbabymonitors.co.uk and we will try to prioritise your order anyway we can.
During busy periods it may be necessary to alter these delivery times, we will inform you at the time of ordering.
Prices and stock are not contractually confirmed until you receive the confirmation of despatch sent to the email account provided by you. We reserve the right to withdraw from sale any items that have been priced incorrectly. Any contracts or agreements formed between yourself and Just First Rate Ltd through this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.
DELIVERY
We only deliver to England, Scotland & Wales. We do not deliver to any other Region, or Country.
The charge for delivery to England & Wales is included in the price you see on the website. Delivery to Scotland incurs an additional £5 delivery charge.
If your delivery is late arriving, please contact us and we will check the tracking system and confirm the status of your delivery. We will then give you the tracking number so that you can check with your local sorting office. Very often it is simply a case that they have attempted delivery and not left a calling card.
We do not take responsibility for non-delivery or late items due to factors outside of our control.
If a package has been returned to us because delivery was not possible the cost of re-sending the package will be the responsibility of the customer.
RETURNS / REFUND POLICY
Should your item(s) not be what you expected for any reason simply inform us within 7 Days of receipt either by email, the contact form on the website, or by telephone (see above) detailing the item you wish to return. Once received we will then be happy to make a refund/exchange providing the item(s) are returned complete, in perfect condition and in their original packaging within 7 days. A refund will not be possible if the item(s) arrive damaged as a result of the original packaging not being used, in these cases the item(s) will be returned to you. For this reason we strongly recommend that you use.
We will not be able to refund any item that has been specially ordered outside our current range. This does not affect your statutory rights.
For all returns you will be required to arrange and pay for the return of the item(s) to us. When returning items you are strongly recommended to obtain proof of posting and an appropriate form of insured shipping to avoid disappointment due to damage in transit to us. We cannot accept responsibility for parcels lost or damaged in transit to us.
Upon receipt of items returned as faulty, Just Baby Monitors will arrange for an exchange or full-refund.
We reserve the right to reject a return. Just Baby Monitors decision is final.
DESCRIPTION / PRODUCT QUALITY
Every care has been taken to ensure that all descriptions, specifications, colour and prices are as accurate as possible. However colour representations may vary depending on the configuration of the computer and monitor you use to view the website.
COMPLAINTS PROMISE
If we should receive a complaint about any part of our service, by phone, email, letter or via the contact section of the website, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.
WEEE Regulations
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
• Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
• Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Just Baby Monitors is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new baby monitor from us we would accept their old baby monitor and prevent it going into a landfill site by disposing of it safely.
Take-back is offered subject to:-
- We can only take-back like-for-like items eg old toaster for a new toaster, or old kettle for a new kettle.
- Customers must return their WEEE item to us within 28 days of purchasing their new item.
- Customers wishing to return a WEEE item will have to pay for any transport costs incurred in returning the item to us.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
SERVICES AND CONDITIONS OF USE
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as ‘customer’ in this agreement.
Rules For Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this web site.
Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SERVICES ARE PROVIDED ‘AS IS,’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.
TRADEMARKS
All trademarks appearing on the service are trademarks of their respective owners.